Listen to their needs, and take action accordingly.Īs your community grows, you'll have more members taking on responsibilities that you might have previously done, like hosting events, posting discussion prompts, buying snacks, and raising funds. What makes them feel valued.Īs a community steward, you have to see your members as humans first members second. What kinds of experiences they will participate in. In my journey as a community steward so far, I've learned to push a little harder, gently, on our more introverted members to ask them what they really want. (This is a very hard lesson for me and I'm still learning.) There will be nothing that'll help you more as a community steward than to listen more than you talk. Find out what your members are saying - not just in surveys you send out after events, but what they tell you in your 1:1s, or casual notes they drop via email. Through a culture of belonging and inclusion, more members are empowered to speak up and truly shape the community to reach its potential! They might include a designer from a rural village in India, who raises awareness about the lack of basic technological tooling. They might include a blind designer, who teaches the community about accessibility. A good community steward will invite in a diverse range of perspectives and experience, learning about issues that might not affect them. A community owner who believes in dominion will prioritize their own web design content. Let's say your community teaches web design. (Unless you're a cult, in which case you are not a community.)Įven if you're not working towards social change, this matters. If you think your community is exempt from thinking about diversity, equity, inclusion, and belonging, you. Cultivate a culture of belonging and inclusion.Īccording to Rethink Health, "It’s the job of a steward to enable the broadest possible participation in the work to equitably transform that system".Or, you might negotiate: I'll do a weeklong session if Google donates $250,000 to Kids Making Bread. ![]() If you have a bread-making community where the vision is to teach 5 million kids how to make bread, and your high-tech members are offering you 1 million bucks to teach a year-long breadmaking course at Google, as a good community steward, you might turn them down since it would take away from your time teaching 5 million kids how to make bread. When conflict arises, you have to put aside your own vested interests in favor of the vision your community works towards. Sync individual and organizational interests to a shared vision.
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